experience

Where the judgment comes from

Michael Wong · Gilbert, AZ

15+ years across secure collaboration, workflow software, marketplaces, and enterprise platforms, most of it in ambiguous, workflow-heavy environments. I co-founded a company before I joined one. Zillow and Axon are the last eleven years of it. Now I consult and build my own products again.

Consulting and independent product work

·ProjectWong Inc.
2026 – present

Building and shipping my own products, with AI tooling as the co-builder. The projects on this site represent some of my personal work.

ai tooling0-to-1prototyping

Co-Founder

·S'more Time Stays
2024 – present

Short-term rental hospitality business. Co-owner and operator.

founderreal estateoperations

Principal Product Manager, Evidence Sharing & Justice

·Axon
2024 – Jul 2026

Product strategy for secure sharing and collaboration across case materials, spanning multi-party workflows between agencies and partners.

  • 01Owned the roadmap for multi-party evidence workflows across agencies and partners
  • 02Simplified sharing experiences to reduce friction and improve workflow reliability
  • 03Balanced 0-to-1 capability development against scaling core platform workflows
b2b saassecurityworkflow

Director, Product Management - Enterprise

·Axon
2022 – 2024

Led Axon's expansion beyond public safety into healthcare and retail, domestically and internationally.

  • 01Built the strategy and business model that expanded company TAM by $2.5B
  • 02Built Axon Body Workforce, the first body camera for retail and healthcare
  • 03Grew bookings from $20M to $61M, with projected 100% YoY growth for 2024
  • 04Worked across connected device, software, marketing, and sales teams
0-to-1gtmhardware + saas

Director, Product Management - B2C Platform

·Zillow Group
2021 – 2022

Led a 45-person product and engineering group across agent, loan, and financing funnels.

  • 01Owned Zillow's highest-converting revenue path, supporting $900M annually
  • 02Led the team rebuilding the backbone and architecture behind new customer initiatives
  • 03Partnered across growth, analytics, machine learning, legal, and operations
platformrevenuescale

Director, Product Management - Zillow Offers

·Zillow Group
2018 – 2021

Led a team of 40 building the tools behind Zillow Offers field operations, with six direct reports across product, operations, and design.

  • 01Stood up the first field-operations mobile app, cutting home throughput time by 50%
  • 02Owned the internal platform behind the company's largest initiative
  • 03Built experiences for six distinct field-operations personas
operationsmobileinternal tools

Principal Product Manager

·Zillow Group
2016 – 2018

Launched RealEstate.com, Zillow's first internally established consumer brand.

  • 01Grew the site to 1M unique monthly users within one year
  • 02Achieved that growth through pure SEO, with no external marketing budget
  • 03Owned both design and technical product management
  • 04Won Zillow Zuperstar and Grand Slam awards in 2017
consumer0-to-1seo

Senior Product Manager

·Zillow Group
2015 – 2016

Owned the Diverse Solutions B2B SaaS portfolio at $4.2M annual revenue and $3M annual profit, as sole scrum master, product owner, and technical PM.

  • 01Built Envoy CRM, the last transformative product before acquisition
  • 02Shipped a new marketing site that increased lead volume by 120%
  • 03Product line acquired by Constellation Software in 2016
b2b saascrm

Senior Director of Product Management

·CAKE
2013 – 2015

Enterprise SaaS and self-service cloud products for performance marketing.

  • 01Drove product innovation resulting in over 400% growth
  • 02Built a team of 5 product managers and 3 UX designers supporting 5 scrum teams and 31 developers
  • 03Moved the company from modified waterfall to true Agile
enterprise saasanalytics

Director of Product Development

·Nations Info Corp
2012 – 2013

Distressed-property aggregation for flagship brand RealtyStore.com. Created 12 new web properties across foreclosure and credit data.

marketplacefunnel

Co-Founder & CEO

·Mergelocal
2010 – 2012

A mobile consumer-loyalty app for local businesses, founded with two partners. Selected for StartEngine's second accelerator class. Acquired in 2012.

  • 01Ran sales, product management, design, and UI/UX
founder0-to-1mobile

Senior Director of Product

·EncoreAds / BreakThroughAds
2010 – 2011

Agency and affiliate marketing. Owned full-service accounts spanning high-volume PPC and SEO, lead tracking and distribution, CRM, and gateway processing.

martechcrm

Director of Client Services

·UpSellit / USI Technologies
2007 – 2010

Automated SaaS chat software for mid-market and enterprise. Implemented 500+ clients across many third-party and custom web platforms.

saasimplementation

Implementation Manager

·Touch Commerce
2005 – 2007

Project lead for all new client implementations, including Bell South, Sprint, and Vonage.

enterprisedelivery
California Lutheran University · Business Administration 2004 · Multimedia 2002request full resume →